Creating Your Account
Sign up for Polydom with your email or Google account, then go straight to choosing your plan for Una.
On this page
Create an account if you're new to Polydom and want to hire Una. Signing up takes a minute, and the form to buy Una opens right after.
If the Polydom team set up Una for you, or a colleague invited you, don't sign up here. Accept your invitation or, if you already have an account, log in.
Signing Up
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Open the sign-up page
Go to app.polydom.ai/sign-up.
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Fill in the form
Enter your Email address, Full name and Password. The password needs at least 8 characters, with a lowercase letter, an uppercase letter, a digit and a special character, such as ! or #.
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Click Create account
The form to buy Una opens next. See Hiring a New Agent.
To sign up with Google instead, click Google under the form. On a phone, the button is at the top and reads Sign up with Google. You won't need a password, and your email counts as verified.
Verifying Your Email
Polydom sends a verification email to your address. Click the link in it. You'll see You have verified your account successfully.
You can keep working before you verify, but you can't reset a forgotten password until you do. To get the email again, open Account Settings and click Resend verification link.
Troubleshooting
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"User with this email already exists". You already have an account. Log in instead.
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"Use letters, spaces and hyphens only". The name can't contain digits or other symbols.
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The password isn't accepted. Check it against the rules in step 2.
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The verification email didn't arrive. Check your spam folder, then use Resend verification link.
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The form asks you to buy Una, but the Polydom team set Una up for you. Don't buy. Your account isn't linked to your company yet, or you used a different email address. Click Talk to our team, email info@polydom.ai, or log out at the top right and log in with the address the team has.