PMS Integrations Overview
Connect your Property Management System to Polydom so your agent can access room availability, rates, and booking details in real time.
Why Connect Your PMS?
When your PMS is connected, your agent can automatically answer questions about room availability, pricing, and property details. Guests get accurate, up-to-date information without your team needing to respond manually.
Each agent supports one PMS connection at a time.
Supported Systems
Mews
Apaleo
Guesty
Hospitable
Zeevou
Profitroom
Clock PMS
If your PMS is not listed, contact Polydom — we're always working on adding new integrations.
How It Works
Connect — authorize your PMS account from PMS Settings (usually just a few clicks)
Sync — your room types, rates, and availability are imported automatically
Stay updated — data refreshes continuously so your agent always has current information
Serve guests — your agent uses this data to show available rooms and pricing in conversations
For step-by-step setup instructions, see Connecting and Configuring a PMS.
After setup, you can also:
review synced room and rate data in Room Types and Rate Plans
monitor booking and cancellation activity in Viewing Reservation Offers