Personal Account Settings
Edit your profile, choose your language and report emails, change your password, and manage AI assistants connected through MCP.
On this page
These settings belong to you, not to a company, so they're the same in every company you belong to.
To open them, click Account Settings at the bottom of the sidebar. The Personal tab has three pages: Profile Settings, Change Password and MCP. To go back to the dashboard, click the arrow next to Account settings at the top.
Profile Settings
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Avatar: click Select file or Change avatar. Use a JPG, PNG, WebP or GIF file of up to 10MB. The avatar is saved as soon as it uploads.
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Name and Last Name: your teammates see your name in the company's member list.
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Phone Number: optional.
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Send Notifications: turn this on to get report emails for your companies' agents: weekly on Mondays and monthly at the start of each month, around 9:00 in the agent's time zone. Turning it off stops only these reports, not the notifications set up for each agent.
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Email: the address you log in with. You can't change it here. Contact the Polydom team if you need to.
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Language: the language conversations are translated into when you click Translate Conversation. See Viewing and Managing Chats.
Click Save.
Changing Your Password
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Click Change Password.
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Enter your Current password.
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Enter a New password and repeat it. It needs at least 8 characters, with an uppercase letter, a lowercase letter, a digit and a special character, such as ! or #.
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Click Save.
If you don't remember your current password, or you signed up with Google and don't have one, use Forgot password? on the login page. See Recovering Your Password.
MCP
This page lists the Claude or ChatGPT accounts connected to your Polydom login, with a Disconnect button for each. To connect one, see Connecting Your AI Assistant with MCP.
Verifying Your Email
If you see a red Please verify your email banner at the top of Account Settings, click Resend verification link, then click the link in the email from Polydom. Check your spam folder if you don't see it. You need a verified email to reset a forgotten password.