Connecting and Configuring a PMS
Find PMS Settings, see what you can do there for your PMS, authorize the connection and clear it.
On this page
PMS Settings is where you connect your PMS and manage what Una sells. This page shows how it works in general. The full steps for your PMS are in its guide.
Where to Find PMS Settings
In the sidebar, select your agent and click PMS Settings.
What You Do There
| PMS | On PMS Settings | Guide |
|---|---|---|
| Apaleo | Authorize, choose your hotel, choose rate plans, add room and rate content, choose extras, set up booking emails | Una with Apaleo |
| Mews | Check your service, choose rate plans, add room and rate content | Una with Mews |
| Clock PMS | Choose rate plans, add room and rate content | Room Types and Rate Plans |
| Profitroom | Refresh your data, add room and rate content | Room Types and Rate Plans |
| Hospitable | Authorize, check the Airbnb co-host | Una with Hospitable |
| Zeevou | Authorize | Una with Zeevou |
Guesty, Cloudbeds and OwnerRez have no PMS Settings page. The Polydom team handles the connection. For Guesty, see Una with Guesty.
Authorizing Your PMS
You do this for Apaleo, Hospitable and Zeevou. The Polydom team connects the others.
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Open the General tab
Open PMS Settings and go to General.
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Click Authorize
The sign-in page of your PMS opens.
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Sign in and approve access
Use the PMS account Una should work with, in the same browser.
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Check the card
You return to PMS Settings. The card now shows Clear authorization instead of Authorize.
If your agent does both booking and inbox replies, you see two cards named after your PMS, such as Hospitable Inbox Settings and Hospitable Booking Settings. Click Authorize on each one.
Disconnecting
In the card on the General tab, click Clear authorization. Una stops working with your PMS through that card until you click Authorize again.
For a PMS the Polydom team connected, contact the team.
Who Can Make Changes
Owners and Admins of your company. Members with the Readonly role can open the page but can't authorize, sync or edit. See Managing Team Members.
Troubleshooting
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No PMS Settings in the sidebar: check that the right agent is selected. If it is, the Polydom team has not added your PMS yet, or your PMS has no such page (Guesty, Cloudbeds, OwnerRez).
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No Authorize button: your role is Readonly, the Polydom team connects your PMS, or it is already authorized.
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The page keeps loading after you approve access: open PMS Settings again. If the card still shows Authorize, try again in the same browser. If that fails, contact the Polydom team.