Connecting and Configuring a PMS

Authorization Process

For Apaleo and Mews

1. Navigate to your agent's PMS Settings

2. In the General tab, click Authorize

3. You'll be redirected to your PMS provider's authorization page

4. Log in and grant Una permission

5. You'll be redirected back — status shows Active

For Hospitable

1. Navigate to PMS Settings > General

2. Click Authorize

3. Log in to Hospitable and approve access

4. Configure co-hosts if using standard Hospitable integration (see below)

For Profitroom and Clock PMS

Follow the instructions in the General Settings tab to complete the connection.

Selecting Your Active Property

For multi-property systems like Apaleo:

1. Go to PMS Settings

2. Find the property dropdown

3. Search for and select your hotel

4. Click Update

Co-host Configuration (Hospitable Only)

1. Find Co-hosts settings in PMS Settings

2. Enter your Hospitable Property ID

3. Click Get co-hosts

4. Select a co-host from the dropdown

5. Click Save

Clearing Authorization

1. Find Clear authorization button in PMS Settings

2. Click to revoke access — status changes to Inactive

3. Re-authorize anytime by clicking Authorize again

Clearing authorization stops all data synchronization.

Notification Settings (Mews & Apaleo)

1. Go to Notifications tab in PMS Settings

2. Configure which events trigger notifications

3. Set up recipients for booking updates

4. Save your preferences

Troubleshooting

• Authorization disabled: Check you have admin/owner role

• No properties found: Verify your PMS account has active properties

• Lost connection: API credentials may have expired — re-authorize